Contact us
FAQ
Below are some of are common questions:
After ordering, you will receive an email with confirmation. If you did not receive an email you can always contact us. customerservice.jeannemarie@gmail.com.
-The item/s are unworn, unwashed & with returns tag.
-Be shipped for return within 2 weeks after receiving your item.
-Items must not be worn stains from make-up, deodorant, sweat.
If you still have any other questions, you always can send us an email or dm message. <3
Sorry to hear you received the wrong item. To fix this problem you need to send the customer service an email so we can fix the problem and we find an solution for you.
We may request to add an picture of the wrong item, the product name and the size in the email. customerservice.jeannemarie@gmail.com.
Currently we only ship packages within Europe if this changes we will let you know right away.
See the tracking details in your email.
Your order will arrive within 1-8 business days.
Sorry to hear your package is lost, please contact the customer service. So we can find an solution for the missing package.
customerservice.jeannemarie@gmail.com
You can find all the information in the wash label. If you still have an questions let us know <3
-Never wash your bikini in a washing machine or dryer.
-Always hand-wash your bikini to maintain the best quality.